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Thread: Forest App question from the IT challenged

      
  1. #1
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    Default Forest App question from the IT challenged

    We don't use a mobile phone much since we retired, but we finally shirted from the traditional mobile phone to a smartphone last year. I loaded up the Forest App and over the months it indicates on the icon that there are 3 messages (or things not viewed), yet when I open the app there is no indication of what or where these 3 items are are.

    Any thoughts? I presume some of you have this app also.


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  3. #2
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    Default Re: Forest App question from the IT challenged

    Quote Originally Posted by Le Juif Rouge View Post
    We don't use a mobile phone much since we retired, but we finally shirted from the traditional mobile phone to a smartphone last year. I loaded up the Forest App and over the months it indicates on the icon that there are 3 messages (or things not viewed), yet when I open the app there is no indication of what or where these 3 items are are.

    Any thoughts? I presume some of you have this app also.
    What phone / OS are you using?


  4. #3
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    Default Re: Forest App question from the IT challenged

    Huawei Y5 android


  5. #4
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    Default Re: Forest App question from the IT challenged

    I have a Galaxy S7 and if I press and hold the icon I get a "clear badge" option which removes the red circle icon thingy, so maybe try that?


  6. #5
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    Default Re: Forest App question from the IT challenged

    Quote Originally Posted by Bangerz View Post
    I have a Galaxy S7 and if I press and hold the icon I get a "clear badge" option which removes the red circle icon thingy, so maybe try that?
    Nope. When I hold the icon it just gives me the option to delete the icon or move it to another folder. It still say "3" something is in the App, but when I open the App's menu there is nothing new.


  7. #6
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    Default Re: Forest App question from the IT challenged

    Quote Originally Posted by Le Juif Rouge View Post
    Nope. When I hold the icon it just gives me the option to delete the icon or move it to another folder. It still say "3" something is in the App, but when I open the App's menu there is nothing new.
    Ah ok, well uninstalling and reinstalling the app would probably sort it but it'll probably happen again. I had the same problem on my phone until the latest version of the OS that allows you to clear the badge


  8. #7
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    Default Re: Forest App question from the IT challenged

    Many thanks Bangerz


  9. #8
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    Default Re: Forest App question from the IT challenged

    Quote Originally Posted by Le Juif Rouge View Post
    Many thanks Bangerz
    No worries mate. There might be an app you can download that can clear it for you but personally I don't know of any.


 

 

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